Is Gen AI the future of personal finance? Gen Z and Millennials say ‘Yes’: Study
How gen AI is 'raising the floor' for explainability and access in financial services This is shifting the paradigm in FS from a reactive service to one that is truly intuitive and responsive. It now handles two-thirds of customer service interactions and has led to a decrease in marketing spend by 25%. Rather than reactively engaging when customers have a request or issue, it could eventually anticipate and proactively reach out to customers before they even know something is wrong....
